General Care Guides

Plant Material (Trees, Shrubs, & Perennials)

Please Note: As you read the following guidelines, there will be a temptation to follow them to the letter. You must learn to ”see” what you are looking at in the landscape, combine that field information with this guide, and then do what is best for each plant. The frequency of rain and soil texture will influence these guidelines. If you have questions, call a B.B. Barns Landscape Representative.

I. SHRUBS AND TREES WATERING

A. Newly installed plants have a greater water demand than established plantings. Their root systems will have been injured, and have not developed to the extent of those of established plants. They also may have been grown in a media far different from the one in which the plant will now grow.

B. During the period of March through October new plantings will normally require more frequent watering.

1. Watering recommendations after planting include:

• First and second week- every other day for approximately 15-30 seconds per gallon of plant size.
• Third and fourth week- every third day (3-4 times per week).
• After the first month- 2-3 times per week.
• After plantings have been through one complete year of growth most will not need special watering except during drought conditions.
• Always check the root balls to verify actual needs. Nothing will substitute for judgment based upon your assessment of how dry or wet the root ball is.

2. General Watering guidelines for late fall (November) and winter plantings:

• First and second week- 2-3 times per week
• After two weeks- once per week
• As spring approaches use the watering recommendations mentioned above.

C. Watering is best done by hand using a garden hose. As a guide, allow one gallon of water per one foot of plant height. Most garden hoses will deliver 1 gallon of water in 10-15 seconds.

II. FERTILIZATION 

(all fertilizers will have three numbers on the bag these represent the percentage of nitrogen, phosphorus, and potassium respectively.)

A. Early spring (March/April): Apply an organic based or a slow-release fertilizer to the soil surface area for shrubs at a rate of 1 lbs. of nitrogen per 1000 square feet area. The application rate is typically prescribed on the bag.

B. November: A second application of the same spring fertilizer at the same rate would be appropriate for new landscapes until they reach the size you want to retain.

III. PRUNING

A. Except in an emergency (breakage etc) do not prune anything for the first season. This is because hormones manufactured in the leaf buds stimulate the roots to grow. If the buds are removed root growth is affected.

B. Trees and shrubs that flower early in spring on last years growth (e.g. azaleas, rhododendrons) should be pruned immediately after flowering.

C. Trees and shrubs that flower from early summer to fall on current year’s growth (e.g. crape myrtle, some hydrangeas) should be pruned during dormancy (Feb-March).

D. Pruning o fconifers (do not attempt to significantly prune Pine or Hollywood Juniper) should be done before new wood has hardened.

E. Tree pruning should be done during January and February or in mid-summer, depending on the individual plant variety (e.g. prune Maple, Birch, Sweet gum, and evergreens in the summertime).

IV. WEEDING

A. Most new planting beds are susceptible to weed infestation.

B. It is important to keep the mulch thick enough (3 inches) so that light does not strike the soil surface and stimulate weed seed germination, and to encourage moisture retention. Either pine straw or bark makes excellent mulch for plants. Do not over mulch or cover the plant’s root flare with mulch.

C. If you choose to use an herbicide to control week, apply an appropriate pre-emergent weed control herbicide (e.g. Preen, Triflan, Balan, Surflan, Ronstar, etc. in late March and July. Remember, application of a pre-emergent will kill any seeds you may have planted yourself. Spray a post emergence weed control, e.g., Roundup to control weeds during the growing season.

V. PEST CONTROL

A. Insects and disease are not usually major problems with perennials. Keeping foliage dry particularly going into the night reduces the probability of disease.

B. The most common insects are aphids, white flies, spider mites, and slugs/snails. Insecticidal soap, snail baits and Mavrik are good insecticides for use on perennials.

B.B. Barns Landscape Warranty & Refund/cancellation POlicy

Softscapes Warranty

One-year plant replacement warranty - Includes full replacement on any loss of trees, shrubs, and perennials up to one-year from the original installation date.

  • Items NOT Covered - Plant material neglect (including over and under watering), acts of God, vandalism, or transplanted material.  Replacement plants are not covered by this warranty.  Plant material specifically requested by the customer or an outside designer considered to be zone marginal or a poor choice due to cultural requirements by B.B. Barns will not be covered.  B.B. Barns cannot warranty against weed germination in plantings, beds, or mulch due to seeds that may exist in soil or mulch.
  • Replacement Policy - Before replacement, plant material will be inspected by a B.B. Barns Landscape Representative. Replacement of plant materials will be at the sole discretion of B.B. Barns Landscape. Individual plants will be replaced with the same species as available one time only unless B.B. Barns Landscape deems the environment unsuitable for the plant.  B.B. Barns will make plant replacements during the optimal planting season and based on availability of the plant material.  If a plant appears stressed or is underperforming, please call your CRM as soon as possible, so we might be able to advise you on the best course of action.
  • Sod/Seed Limited Warranty -  B.B. Barns Landscape will warranty sod/seed installations for 2 weeks after installation provided the following conditions are true: B.B. Barns can verify that necessary watering has taken place via irrigation system or temporary sprinkler set up; no heavy traffic has been in the area including foot traffic, pets, and/or vehicles; pesticides or chemicals have not been applied to sod/seed not in accordance with the B.B. Barns turf maintenance program; pets have not been allowed to soil the newly planted sod/seed. 

To improve the health and establishment of your new plantings, landscape care guides can be found here: https://bbbarns.com/resources-care-guides/

Softscapes LIFETIME Warranty

To extend the protection of your new investment, we offer a LIFETIME Warranty. Your landscape installation qualifies for a Lifetime Warranty as long as B.B. Barns Landscape is providing ongoing bi-weekly maintenance (or more frequent) on the property. This warranty is contingent upon having a signed maintenance contract within 14 days of the completion of the installation project.  The Lifetime Landscape Warranty will cover the cost of replacement for any tree and/or shrub (perennials not included) at the original installation size. We can install larger specimens if desired (depending on availability) if you cover the difference in cost.  Please speak with your CRM for more details.

Hardscapes Warranty

  • Five-year stonework warranty - Includes repair and/or replacement of stonework up to five years from original installation date.
  • Ten-year paver and segmented block wall warranty - Includes repair and/or replacement of pavers and segmental block walls up to ten years from original installation date.
  • Items NOT Covered - Drainage or erosion issues arising after installation not caused by B.B. Barns Landscape, vehicular traffic above the manufacturer’s specifications, site conditions caused by other contractors.
  • Repair/Replacement Policy - Every effort will be made to match the style and color of walls, stonework and pavers.  The colors and styles available are subject to change (naturally or by the manufacturer) and B.B. Barns Landscape will work with each client to come up with an equitable solution should a matching issue arise.  Material may be reused or replaced at the sole discretion of B.B. Barns Landscape.

Refund & Cancellation Policy

Refunds and the cancellation policy apply to all services that have been scheduled with a deposit paid in advance. For all other services, we ask for the courtesy of 48 hours notice to allow us time to reschedule the crews in a convenient manner for other customers. 

For work scheduled with a deposit paid, we ask for as much time as possible to cancel services, and you will receive a full refund of any deposits made for that job minus any specially ordered material costs that cannot be returned to our vendors. Most material is ordered more than 2-3 weeks prior to the scheduled job start. We keep a limited supply of hard goods (mostly gravels) and soft goods (mostly soil and mulch) in stock for all jobs. All other materials are considered special ordered and includes, but is not limited to: plant materials, natural stones, pavers, wall blocks, water feature components, drainage components, irrigation components, lighting components, and more. If a job cancellation is necessary, please notify your CRM as soon as possible to discuss the status of all ordered materials and the refund amount. We will make every effort to return materials to our vendors when possible to maximize your refund. If a return is not possible, then we will refund the remaining balance of the deposit and we will deliver the materials to your site. 

* This warranty & refund/cancellation policy is effective as of 1/22/2018. If your project was completed prior to 1/22/2018 please refer to the warranty statement that accompanied your written proposal.