B. B. Barns Garden Center

Garden Center Customer Feedback Form

We greatly value the opinions of our customers at B.B. Barns. Please take a moment to provide feedback on your experience at the Garden Center. If you answer at least 80% of the questions, you will be entered to win a $250 B.B. Barns Garden Center Gift Card automatically. If you do not enter some form of contact information, you will not be entered to win the gift card. Entries into the Gift Card drawing will be collected January 30 - February 28, 2019. One entry per person. Winner notified during the first week of March 2019.

Thank you.

Name
Name
Please provide your name and/or contact information so we can celebrate success with you or have an opportunity to correct failures when they occur. You may remain anonymous if you wish
Do you feel respected and valued when you visit B. B. Barns? *
10 = strongly respected and valued, 1 = disrespected
Are your questions and concerns heard and valued by staff when you visit or call? *
10 = always heard
Do you get knowledgeable and valuable information from B. B. Barns? *
10 being excellent - 1 being very bad
The CASHIERS are always friendly, helpful, and efficient.
10 being excellent always
The LOADERS are always friendly, helpful, and efficient.
10 being excellent always
When you send communications to B. B. Barns (phone calls, emails, voicemails, plant requests, etc) do you get prompt and relevant responses?
10 being always very responsive
Do you feel that B. B. Barns is a valued member of the community?
10 being very valued member
Do you value your relationships with B. B. Barns staff members?
10 being very valued
Do you feel that B. B. Barns employees have adequate training to help you with all your questions and concerns?
10 = very well trained - 1 = need lots of new training
Please let us know how we can improve?
Overall, do you feel that B. B. Barns gives you value for your purchases?
10 = very valuable, 1 = not at all valuable
Are you aware of the following services that B. B. Barns Garden Center offers?
Please check all that you are aware of
Do we typically always have the plants, products, and services that you need?
10 = always, 1 = never
How likely is it that you would recommend this company to a friend or colleague? *
10 = Extremely likely, 1 = not likely at all